Whether you're opening an account, placing a bet, or making a payment at germania — protecting your personal data at every step is our responsibility. This page explains openly how we do that.
Your privacy means more to us than business. That's our commitment.
We follow industry best practices to ensure security at every level.
All your data is protected with SSL 256-bit encryption. Everything transmitted between your browser and our servers travels in encrypted form.
Your name, phone number, email, or any personal information is never sold to advertisers or third parties. This is a principle we do not compromise on.
You can view, correct, or request deletion of your data at any time. We will action your request within 30 days.
Your data is stored in an ISO 27001-certified data center. Regular backups and audits ensure ongoing data security.
Enable two-factor authentication (2FA) on your account for an extra layer of security. You'll receive instant notifications for any unrecognized login attempts.
A full security audit is conducted annually by an independent third party. Any vulnerabilities identified are resolved promptly.
This Privacy Policy ("Policy") explains how germania (germania.im) collects, uses, and protects the personal information of its users. By using our website or mobile app, you agree to this Privacy Policy.
We believe privacy is a fundamental right. Our entire business model is built to ensure your data is used only to deliver our services — not to sell advertising.
In Summary: We collect your data solely to provide our services — we never sell or misuse it.
This policy is written with Bangladesh-based users in mind. We adhere to international privacy standards such as GDPR, ensuring the highest level of protection for our users.
Information you provide directly during registration, verification, and use of our services:
When you use our platform, certain information is collected automatically:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity verification and age confirmation | Yes |
| Communication & Security Notifications | Yes | |
| Phone Number | 2FA & Support | Yes |
| NID/Passport | KYC Verification (for large withdrawals) | Conditional |
| Payment Information | Deposit & Withdrawal Process | Yes |
| Browsing Information | Platform Improvement & Security | No |
Your information is used solely for the following purposes:
Marketing communications: We only send promotional emails or SMS with your consent. You can opt out at any time.
We do not sell your personal data to advertisers or third parties. However, there are limited circumstances where data sharing may be necessary:
Trusted service providers — such as payment gateways, cloud service providers, and security software companies — may have limited access to your data, solely to deliver their specific services. They are contractually bound to uphold our privacy standards.
We may be required to share information with relevant authorities in response to court orders, government investigations, or other legal obligations. In such cases, we act in accordance with the law.
Where money laundering or fraud is suspected, we are legally obligated to share relevant information with international gaming regulators and financial intelligence agencies.
We never share your password, full payment card number, or full NID number with any third party.
Germania uses cookies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
We retain your data only for as long as necessary. All data is held while your account remains active. After account closure:
Please note: If you request deletion of certain data that we are legally required to retain, we will be unable to remove it before the specified period — you will be notified in such cases.
As a Germania user, you have the following rights:
To exercise these rights, please contact us Help Center or reach us directly by email. We will respond within 30 business days.
Germania strictly prohibits registration by anyone under 18. We actively verify age and do not collect data from minors. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.
If you are aware of a minor using our platform, please notify our support team immediately.
Our platform may occasionally reference third-party services. These external sites and services have their own privacy policies, for which we are not responsible. Please review their policies before using them.
This Privacy Policy may be updated from time to time due to technical or legal changes. For significant updates, you will receive notice at your registered email 30 days in advance.
Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of each update will be noted at the top of the page.
Note: Revisit this page every few months to stay informed about the latest changes.
For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us:
Our dedicated privacy team is available 7 days a week to assist with any privacy-related concerns. We always aim to respond within 30 business days.
This Privacy Policy was last updated: January 2026. Previous versions are no longer in effect.
Your data is protected, and gameplay is transparent. Register now and enjoy the benefits of a trusted platform.